Effective Date: 3 September 2025
Website: WPLiteTheme.com
Company: DigiCribe Media Private Limited
At WPLiteTheme, we value our customers and want to ensure transparency regarding our refund process. Since our products are digital goods (WordPress readymade website templates), they cannot be physically returned. However, we do provide a fair refund policy under specific conditions.
Eligibility for Refund
- Customers may request a refund within 14 days of purchase.
- Refund requests must be submitted via email to [email protected] with your order details.
- A refund can only be processed if the purchased template has not been downloaded or used on your website.
- Once a template is downloaded and/or used, the refund request will not be eligible.
Non-Replaceable Products
- Our products are non-replaceable. Once purchased, you cannot exchange or swap one template for another.
- Each purchase is considered final, subject only to the refund eligibility criteria mentioned above.
Refund Process
- Once we receive your refund request and confirm eligibility, we will process the refund to your original payment method.
- Refunds are typically completed within 3–5 business days.
Important Notes
- Please review all product details, descriptions, and demo previews carefully before purchasing to ensure the template meets your requirements.
- This Refund Policy does not affect any rights you may have under applicable consumer protection laws in your country.
Contact Us
For any refund-related queries, please contact us at:
📧 [email protected]
